Shipping and Courier

Federal regulations govern the packaging and labeling of diagnostic specimens. If, during shipment, spillage occurs that damages mail, equipment, or personnel, the shipper may face prosecution even though the material involved was not infectious or hazardous. Careful packaging is essential to prevent any leaking fluid or breakage. The outside of the container should be appropriately labeled (ie. “Perishable, Biologic Specimen”, etc.). All liquid specimens should be submitted in leak and shatter-proof containers. Formalin containers need to have wide mouths and be double-bagged.

Ways to ship specimens

UPS discounted easy ship

You can ground ship samples to the Diagnostic Laboratories at discounted rates, samples usually arrive the next day.

  • Request UPS shipping labels from your laboratory
  • Place your samples in a box with the UPS label
  • Call UPS for a free pickup

Highly discounted charges (based on UGA’s negotiated rate with UPS) are conveniently added to your monthly invoice. Request your shipping labels today by calling (706) 542-5568 (Athens) or (229) 386-3340 (Tifton).

Please remember to use ice packs and pack securely to prevent leaking. We also recommend that clinics write the tracking number that is provided on the shipping label you use to the top of your submission form and keep a copy of your submission form. Clinics can only track their packages with this tracking number. The Diagnostic Lab does not maintain a record of tracking numbers provided with shipping labels.

Athens courier service

Our courier partner, 4QL Solutions, will pick up and deliver samples to the Athens Lab, Monday through Friday. The service offers full coverage to the following counties: Barrow, Cherokee, Clarke, Clayton, Cobb, Dekalb, Douglas, Forsyth, Fulton, Gwinnett, Hall, Henry, Jackson, Madison, Morgan, Newton, Oconee, Paulding, Rockdale and Walton counties. The cost is $15 per pickup, regardless of the number of samples and includes small necropsy specimens, up to 25 pounds. Call us for more information or for more sample bags. Please call 4QL Solutions to confirm that your clinic is on the courier route. Click here to request a pickup, or call 678-631-9470. Detailed instructions for online ordering can be found here. The cut-off time to schedule a same day pickup is 2pm. You will receive a confirmation number upon successful scheduling of a pick up. An updated and printable FAQ for our courier is available by clicking here.

U.S. Mail

You can ship samples to the Diagnostic Laboratories at the post office. Please remember to use ice packs and to pack securely to prevent leaking.

Our mailing addresses

Athens Veterinary Diagnostic Laboratory

College of Veterinary Medicine, UGA
501 DW Brooks Dr
Athens, Georgia 30602

Tifton Veterinary Diagnostic and Investigational Laboratory

PO Box 1389
43 Brighton Rd.
Tifton, Georgia 31793